ISO 9001:2015 Quality Policy
Charles Watts Engineering Limited is committed to providing the highest quality service and product. We listen to our customers, continually reviewing our processes in line with our business needs and strategic direction for the business. The principal elements of our policy are commitments to: –
a) Develop & maintain a Quality Management System satisfying the requirements of BS EN ISO 9001: 2015 which forms the framework for achieving continual improvement, effectiveness and complete client satisfaction and the realisation of the company’s strategic objectives.
b) Focus on the requirements of customers, establishing levels of communication capable of fully determining their needs & expectations.
c) Identify relevant quality objectives arising from the company’s strategy and to monitor and measure progress against them.
d) Establish & maintain an infrastructure capable of supporting all company activities & realising all company objectives.
e) Identify scope for continual improvement in every aspect of the company’s activities, devising & implementing effective solutions throughout.